The OIG hotline is not meant as a primary crisis response line. If you are a veteran in crisis, or know of someone who needs immediate support, contact the VA's Veterans Crisis Line or visit https://www.veteranscrisisline.net/.
In Crisis?
Contact VA's Crisis Line
Contact the OIG Hotline
The OIG hotline receives, screens, and determines the disposition of complaints concerning veterans or VA that relate to potentially unlawful activity or potential violations of rules or regulations; fraud, waste, and abuse; and gross mismanagement of VA programs and operations.
The OIG has transitioned to web forms only for complaints submitted in electronic format; this change means that the OIG no longer accepts free-form email submissions except when OIG hotline staff specifically direct such submissions to ensure the secure transmission of protected information.
Important Note: The OIG is responsible for conducting oversight of VA's programs and operations and is authorized by law to access all VA records. VA employees who contact the OIG hotline may provide the OIG with medical records and other VA records without violating the Health Insurance Portability and Accountability Act (HIPAA) or other privacy laws. However, such information should be transmitted by a secure method, such as by registered mail, encrypted or password-protected email provided by an OIG employee, or secure fax. VA employees should not send personally identifiable information (PII), protected health information (PHI), or other VA-sensitive information using the OIG web forms.
Other Contact Resources:
Phone: 1-800-488-8244
Monday-Wednesday and Friday between 10:00 a.m. to 4:00 p.m. (Eastern Time) or Thursday between 10:00 a.m. to 1:00 p.m. (Eastern Time)
Fax: 202-495-5861
Mail:
VA Inspector General Hotline (53H)
810 Vermont Avenue, NW
Washington, D.C. 20420
Privacy Notice:
Please see VA's Privacy, Policies, and Legal Information page. Information you send might be incorporated into a Privacy Act System of Records [Federal Register Privacy Act of 1974; System of Records]
